Shambijoux Studio, Craft & Fabrics
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Contact us at +6017-6086147
Do I need to register to shop?
What do I do if I have forgotten my password or my password does not work?
How do I register for an account?
What payment methods do you accept?
Do you accept international customers? If yes, how do I make payment?
Why did my credit card payment is failed?
How do I pay using eGift Card or Store Credit?
How do I pay using Touch-N-Go eWallet?
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I have not received my patterns, where are they?
How do I view my purchased videos?
Orders & Returns
Tracking your order
How do I place an order?
Can I cancel my order?
Why was my order canceled?
Do you accept custom request or bulk order?
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Delivery & Shipping Fees
When will my order ship?
Where is my tracking number?
What happen if I couldn't or didn't collect my order during delivery and the parcel is returned to you?
What if I need to change my shipping address?
Can I combine shipping with my previous order?
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