Can I cancel my order?

You will need to contact us as soon as possible so that we won’t process your order. Unfortunately, we are not able to cancel selected items. If you wish to proceed with cancellation, we can only cancel the whole order.

We are only able to cancel your order if the status is Pending Payment, On-Hold or Processing (not valid for digital products).

You can also cancel your order by tapping on “Cancel” in My Orders page.

Kindly note that all refunds for cancellation will be in store credit.

If it’s too late to cancel your order, we will need to ask you to return the items and you will be reimbursed in the form of store credit. Please find the ‘Returns’ section.