Shambijoux Studio, Craft & Fabrics
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Contact us at +6017-6086147
Knowledge base
General
Your account
3
Do I need to register to shop?
What do I do if I have forgotten my password or my password does not work?
How do I register for an account?
Payments
6
What payment methods do you accept?
Do you accept international customers? If yes, how do I make payment?
Why did my credit card payment is failed?
How do I pay using eGift Card or Store Credit?
How do I pay using Touch-N-Go eWallet?
View all 6
Digital Products
2
I have not received my patterns, where are they?
How do I view my purchased videos?
Orders & Returns
7
Tracking your order
How do I place an order?
Can I cancel my order?
Why was my order canceled?
Do you accept custom request or bulk order?
View all 7
Gifts and coupons
0
Delivery & Shipping Fees
9
When will my order ship?
Where is my tracking number?
What happen if I couldn't or didn't collect my order during delivery and the parcel is returned to you?
What if I need to change my shipping address?
Can I combine shipping with my previous order?
View all 9
Information collected
Privacy policy
0
Opt-out policy
0
Help Desk Software
by Freshdesk Support Desk