I have not received my patterns, where are they?

Modified on Fri, 25 Oct 2019 at 09:43 AM

Please check your spam and trash email folders if you have not received a link to download your pattern(s) within a few minutes. Also be sure you are checking the email account you entered during checkout.

For registered users, you can also find your purchased patterns at My Account > Downloads.

If you still cannot find your email, please contact us directly at help@shambijoux.com or via Live Chat.

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