Why was my order canceled?

Modified on Sun, 17 Oct 2021 at 10:23 AM

In most cases, orders are automatically canceled after 24 hours if we do not receive payments from you. However, if the amount has been deducted from your bank account, kindly email us at help@shambijoux.com and we’ll check accordingly.

Please note that uncollected orders will also be cancelled and refunded after 30 days.

Kindly note that all refunds will be in Store Credit ONLY.

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