You will need to contact us and provide us with your order number. We will issue an invoice to you. The postage fee is based on the total weight of your package and destination.


You may email us at help@shambijoux.com and we will assist you promptly.


If you want to come and collect, self-pickup is available at this location;


Shambijoux Studio,

Pangsapuri Putra Indah,

Jalan PP 16, Taman Pinggiran,

43300 Seri Kembangan,

Selangor.


(Unit No will be provided in the Order Confirmation email)


Waze: https://waze.com/ul/hw282cxyk0


Please note that uncollected orders will be cancelled and refunded after 30 days.